We are delighted to announce that, following our success last year, Icon Relocation has been recognised as Destination Services Provider of the Year at the prestigious 2023 Relocate and Think Global People Awards. This accolade is a testament to Icon Relocation’s commitment to excellence, innovation and unwavering dedication to delivering exceptional service.
A leading DSP in the UK, we consistently exceed client expectations and set new standards for service quality. This recognition is validation of our unwavering commitment to excellence, evidenced also by our recent successful ISO 9001 audit. The award acknowledges the tireless efforts of the entire team at Icon Relocation to ensure that every relocation is executed with precision, care, and attention to detail.
What sets Icon Relocation apart from our competitors is our strong focus on using data and technology to meet the unique needs of each client. We recognise that each relocation is different and requires a personalised approach. This client-centric approach has earned us a reputation for being reliable, responsive, and proactive in anticipating and addressing potential challenges.
“A strong focus on wellbeing and mental health alongside a data-driven service with a personal touch.”
— Judges
Commenting on our win, the judges said: “This firm clearly demonstrates the value of using technology and bespoke approaches to dealing with individuals in order to provide responsive and cost-effective solutions. It is excellent to see a strong focus on wellbeing and mental health alongside a data driven service with a personal touch.”
Our comprehensive range of services covers every aspect of the relocation process, ensuring a seamless transition for their clients. From home search and settling-in services to immigration support and cultural integration, we leave no stone unturned in delivering a holistic relocation experience. Our relocation services are all supported by our innovative proprietary case management system, MoveWise, allowing us to track and monitor all elements of a case. MoveWise vastly increases our efficiency compared to our competitors, which allows us to provide a far higher quality service — a quality, we believe, was one of the major reasons for us receiving the award for DSP of the Year.
Behind our success lies an experienced team of dedicated and highly skilled professionals who go above and beyond to make every relocation a success. We invest in ongoing training and development programs to equip our employees with the necessary knowledge and skills to navigate the complexities of global mobility. With their in-depth expertise and unwavering professionalism, the team at Icon Relocation ensures that clients receive top-notch assistance and support at every step of their relocation journey.
Icon Relocation CEO Simon Johnston said he was ‘absolutely delighted’ that Icon Relocation had won the award. “It’s been a very difficult year across the world, frankly. The housing market has been a challenge. So, to turn round to the team and say all that hard work was recognised? That’s amazing and I can’t wait to tell them.”
On why he believed Icon had been given such an honour, he said, “We have spent a lot of time and money working on our technology and getting better data. That better data allows our team to make better decisions. If they can make better decisions, it helps the relocating assignee find a home faster. So, I believe it is that jigsaw of issues that have come together and given us this award.”