Celebrating 25 years of Icon Relocation
September 2026 marks a special milestone for Icon Relocation as we celebrate 25 years of helping individuals and businesses navigate the world of global mobility.
Throughout our anniversary year, we’ll be reflecting on the people, partnerships, achievements and moments that have shaped our journey, while looking ahead to the future and the opportunities it holds. This page brings everything together in one place — a celebration of where we’ve come from, where we are today, and where we’re going next.
What next for Icon?
A look at some of our plans for the year ahead – and beyond.
Available now
A more powerful Nexuss experience
More visibility. More insight. Everything in one place.
Nexuss, our client portal, is entering its next phase of development. Following the significant improvements introduced in recent months, further enhancements will make it even easier to manage assignments, access reports and stay connected with your Icon team.
You can expect:
- Easy access to weekly reports across your Icon services
- Live assignment updates and essential case information
- Instant access to Icon standards, documents and policies
- A clear overview of certifications
- Contact and escalation details for your Icon team
- An expanded library of standard reports at no additional charge
Want to find out more? Book a demo.
Instruct Icon through Nexuss any time
A simpler way to get things moving.
Clients can now instruct Icon across our services directly through Nexuss, 24 hours a day. Automated alerts and confirmations keep both the client and the assignee informed from the start, creating a quicker, clearer instruction experience.
Find out how by requesting a demo.
Complete end-of-case visibility
Every home search clearly reported.
A new end-of-case report is now available across our UK destination services. It provides a clear record of the research completed, properties considered, viewing outcomes, areas of interest and reasons options were accepted or rejected.
The report is available to clients at no additional charge, supporting greater transparency and more informed programme decisions.
Simplified property management
With 25 years of experience in managing and providing payment services for our client’s properties, all details of the portfolio of homes managed by us are now accessible 24/7 through our client portal, Nexuss. Details include:
- Rental amounts
- Tenancy start and end dates
- Property information and images
- Tenant information
and more.
Coming soon
A new digital experience for assignees
Everything an assignee needs, wherever their journey takes them.
Our new assignee portal will bring essential relocation information, guidance and updates together in one easy-to-use experience.
Features will include:
- Home-search itineraries, live updates and feedback
- Relocation milestones and progress updates
- Secure document sharing
- Short-term accommodation options
- Check-in details and essential stay information
- Access to Icon’s Knowledge Hub
- Enhanced destination and area guides
- Support from our upgraded AI assistant
And there is more to come.
Global Insights
Turn relocation data into better decisions.
Icon’s extensive housing and relocation data will give mobility and HR teams a clearer view of markets, locations, costs and outcomes around the world.
Global Insights will support:
- Market intelligence: Current rental prices, availability, property types and conditions in key destinations
- Location and commute intelligence: Evidence to help evaluate areas, amenities, temporary living options and journeys to the workplace
- Decision support: Housing, location, commute and policy data brought together to assess affordability and identify viable options
Smarter property research
Finding the strongest options, sooner.
By combining Global Insights with significant enhancements to MoveWise, Icon will make property research and shortlisting faster, more consistent and more informative.
Properties can be assessed against an assignee’s complete home-search brief, including:
- Budget, size and property type
- Commute time and workplace accessibility
- Schooling requirements and points of interest
- Location and neighbourhood suitability
The result: stronger shortlists, better-informed assignees and a more successful home search.
A faster way to request temporary housing
Icon Stay is being enhanced to make it easier for us to create tailored temporary accommodation proposals for projects in any location – whether it’s serviced accommodation, hotels, or a managed property.
Supported by our independent global partner network and Global Insights data, the upgraded service will help clients compare suitable options, assess value and identify locations that work for an upcoming project.
Want us to review your accommodation options, or benchmark your provider? Contact us.
Book directly with the Icon operations team
Expert relocation advice, when you need it.
We will soon make it easier for interested clients and individuals to book time directly with our operations team. It will provide a straightforward way to discuss requirements, explore suitable services and receive a tailored quotation, with no initial consultation charge.
Our services can also be tailored into individual components to suit different policies and budgets.
Future plans
Smarter support for lump-sum programmes
More choice for assignees. More control for mobility teams.
Relocation policies are changing. More organisations need flexible, cost-conscious ways to support employees receiving a lump sum or limited relocation allowance.
Icon is developing a simple digital solution that will combine relocation-fund management with 24/7 access to essential services. Built on enhancements to MoveWise and our new assignee experience, it is being refined in collaboration with selected clients.
A seamless supplier network
Our upcoming supplier portal will bring service fees, compliance, accreditations and coverage information into one streamlined platform.
It is another important step towards a more connected Icon technology ecosystem—helping our teams and partners maintain the quality, visibility and consistency our clients expect.
Want to hear more? Contact us to speak to a member of the team.
Latest progress updates
The journey so far
A look back at key milestones over the past 25 years.
2026
- EcoVadis Gold secured for the second time
- Successful re-certification for ISO 14001
2025
- Launched the new Icon Stay online platform for reviewing and selecting serviced accommodation
- Created our new Group Support Services team, managing compliance and supply chain across the company
2024
- The first version of our client portal, Nexuss, is launched
- Icon Moving Services becomes FIDI FAIM accreditated
- International hubs in the Philippines and Serbia are established
- We get our first qualified in-house auditor to ensure compliance across the company
2023
- New corporate identity, branding and website launched
- Achieved ISO 9001 and ISO 14001
- EcoVadis Gold secured for the first time
- Client services hub in London established
2022
- Obtained carbon neutral status for the first time
- Launched an all new assignee app, Cosee
- Scotland office opens in Aberdeen
2021
- Winner – Destination Services Provider of the Year (Forum for Expatriate Management EMEA EMMAs)
2020
- Launched v2 of our in-house case management system
- Free AreaWise platform released
2019
- Established our dedicated in-house Icon Tech team
- Cyber Essentials qualification secured
- Became a member of Harmony Relocation Network
2018
- Winner – Best Vendor Partnership (Forum for Expatriate Management EMEA EMMAs)
2017
- Became members of IAM (International Association of Movers)
- MoveWise v1 launched
2016
- CEO became Chair of Association of Relocation Professionals
- Employed 25th member of staff
2015
- Winner – Destination Services Provider of the Year (Forum for Expatriate Management EMEA EMMAs)
2014
- Office in Singapore established
- Won our first industry award
2012
- Became a member of TIRA network
- Annual group turnover exceeded £8m
2010
- Icon Moving Services established as a sister company to Icon Relocation
- Self-managed relocation services launched
2008
- Secured the EuRA Global Quality Seal – the first UK company to do so
2007
- Opened a new office in Hertfordshire
2006
- International relocation services launched
- Digital area guide released
2003
- Moved to our current UK head office in Crowborough, East Sussex
- Opened our second UK office in Hertfordshire
- Employed 10th member of staff
2001
- Icon Relocation Ltd established