International & domestic removals
Taking the load
Moving home can be stressful — the uncertainty, the change, the upheaval — it’s up there as one of life’s big challenges. That’s why our focus is to remove the burden and put your mind at ease.
Whether it’s a domestic or international move — by air, sea, rail or road — our experienced and award-winning, in-house team ensures every step runs smoothly. Always with a convenient single point of accountability overseeing the process.
From in-person or virtual pre-move surveys, door-to-door packing and logistical services, to customs clearance, storage arrangements, and competitively priced no-excess insurance — we cover everything for you.
“We love working with Icon. We can always rely on them for top-quality and exceptional customer service. They are always willing to go above and beyond.”
HR Manager
Best quality, best price,
your choice
Our longstanding working relationships with our independently vetted and globally accredited FIDI, IAM, BAR, Harmony, EuRA, ARP and TIRA specialist partner networks gives us access to a wide variety of high performing service providers — so you get maximum choice and value for money.
For further peace of mind, our QC team regularly quality assure every provider to ensure due diligence, compliance and adherence to our high standards and processes. On top of this, our rate managers research and negotiate the best prices daily, so we can pass on real-time savings.
We provide you with a clear report on the best-rated move options, broken down by origin, destination, freight and delivery. Add multiple quote comparisons to this, and you can make an informed decision on the best option for your move.
Or if you prefer, our market independence means we can work to your requirements and preferred suppliers.
WHAT YOU CAN EXPECT
1. A dedicated point of accountability, providing guidance and oversight
We work with you throughout the whole move process — from identifying the level of support required, planning and overseeing the move from origin to destination, to any post-move and settling-in requirements, within budget and relocation policy arrangements.
2. A convenient, once-only pre-move survey at a time that suits you
Be it in-person or virtually, our aim is to fit into your schedule. And we only do it once. Our experience means that we can complete an inventory of your effects and give you a competitive, tailor-made quotation quickly and simply.
3. A move price and service choice based on a balance of quality and value for money
Our multiple quotation report lays out your best options clearly, as well as alternative choices, with supporting advice, so that you can select the move options that fit your needs.
4. A competitive but comprehensive lump sum insurance policy
Thanks to our extremely low claim rate, and reputation in the industry, we can secure well-priced insurance for you, with straightforward valuation processes, including as standard:
- 60 days free storage on any international move
- Extra cover for high value items
- Full cover for cars and motorbikes
- Cover for pairs; in case one of a key set is damaged
5. Expert post-move support
Should you need it, our support doesn’t finish with the move. We know from experience that a successful move isn’t just about getting goods from one place to another. We offer assistance with move services like cleaning, home repair, specialist equipment fitting and settling-in, all appropriate to budget and relocation policy requirements.
Limited goods or short-term assignment moves
Cost, speed, capacity and environmental impact are all key criteria for early career, tighter budget, or short-term moves.
International courier services can be ideal if there’s a small number of items to be moved, or an assignment is for a short period.
Personal effects can be moved using a bespoke package that combines services in keeping with your relocation policy and budget — from packaging, customs and insurance, to inventory and quality checks.
Short or long-term storage solutions
Thanks to Icon’s independence, and longstanding partnerships with the world’s leading storage companies (as well as some of the best but lesser known providers) we can source competitive storage solutions that fit your needs.
We can organise multi and global warehouse storage options, allowing for storage at origin or destination. All our providers offer climate-controlled warehouses, with the highest security and comprehensive insurance.
We can also show you how costs can be managed and quality maintained over time, with a full audit of all storage worldwide.
Pet transportation
Home is where the heart is, and for many that includes a beloved pet or two. Often seen as a member of the family, or a companion, their move needs should be considered, too.
At Icon, your move manager ensures that your pet is 100% ready, comfortable and safe to travel to their new home by checking that the right documentation, vaccinations and pet passports are in place.
Working with selected pet transportation firms, we look after your pet’s needs, including interim care and regular status updates during the move.