5 Things in Our Supplier Code of Conduct

29 Jan 2026 | Icon DSP, Icon Move, Icon Plus, Icon Relo, Icon Stay

Our Supplier Code of Conduct is key to the management of our supply chain. It sets out our suppliers’ responsibilities and our requirements for them while working on our behalf. It ensures that all partners we work with uphold the high standards of Icon services, protecting our clients and assignees. All suppliers we work with across our services must agree to it.

Our Code of Conduct is a detailed document, reflecting how seriously we take the conduct of our suppliers. Although it’s not possible to explain every clause in a brief article, here are 5 things in our Supplier Code of Conduct which you might not know about:

  1. Data protection requirements: All suppliers must adhere to our data protection and information security standards, as well as legal minimum standards in their location. Our requirements help protect the names, contact details and other personal information about guests.
  2. Expectations for anti-harassment and respectful conduct: No one should feel unsafe while staying in serviced accommodation, out on a home search, visiting schools or at any other point during relocation support. We set clear standards for conduct of our suppliers and outline our expectations for preventing all types of harassment. We also protect the right of anyone to report harassment in good faith.
  3. People practices: We are committed to transparency in tackling modern slavery in all its forms. Suppliers must not engage in forced labour, child labour or physical or verbal abuse at any time.
  4. Preventing financial crime: Our stance on financial crime verifies that suppliers, such as serviced accommodation providers, are legitimate and not involved in financial crime like bribery, corruption or money laundering.
  5. Health and safety: Our providers must follow all relevant health and safety legislation to minimise risks and help keep assignees safe. For serviced accommodation, for example, this may include adhering to regulations about smoke alarms, fire tests, and other safety measures.

If you want to know more about our supply chain management and how we protect our clients and assignees, please contact us to open a discussion.

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