Serviced accommodation
Comprehensive global coverage
Our expert, in-house research team collaborates with providers of all sizes, from global leaders to boutique regional companies. And with a choice of over 250,000 properties in 150 countries, we’re sure to have the right accommodation for you.
We independently review the whole serviced accommodation marketplace for any location worldwide and are never tied to specific providers or platforms. Instead, our aim is only ever to find you the best rates, terms and providers.
global partners
countries covered worldwide
property options
“Icon were amazing. The team were very helpful and I am extremely happy with the accommodation they found for me.”
Assignee
Get the best deal
How do you know your serviced accommodation provider is giving you the best rate?
As a fully independent provider, we’ll search the whole marketplace and can benchmark your current provider to see if you’re getting the best rate. We’ll objectively and transparently show you the best accommodation options, regardless of provider. That way, you’ll always have free choice and will never be tied to one provider – and can always be confident you’re getting the best deal.
Simplified booking from your personalised portal
Browse serviced accommodation options and shortlist properties easily within our client portal. Here, you can see all property details, compare prices and view maps and journey planning all from one convenient, easy-to-use platform.
More than serviced accommodation
With Icon, serviced accommodation is just one of the options for instant housing. Corporate housing, short-term rentals or even a hotel can, in some cases, be a significantly more cost-effective or suitable choice. The majority of other providers can only offer serviced accommodation – but if that’s not the best option for your requirements, you could be needlessly spending tens of thousands.
Drawing on our 20+ years in the industry, we will review all the options for you. We will give you an unbiased, easy-to-understand report of the costs, pros and cons for each possibility to help guide you to the best solution. That way, you can be sure that you have the right accommodation for your assignees at the right price for you.
OTHER INSTANT HOUSING OPTIONS
Corporate housing
Our award-winning corporate housing services provide an alternative instant housing solution to serviced accommodation. With large volumes of relocating assignees, corporate housing can be the ideal solution to keep costs to a minimum.
Short-term rental
In close partnership with leading estate agents, we can offer short term rentals for instant housing. Rentals can be favourable in remote locations where serviced accommodation options are limited.
Hotel
We offer hotel booking support which can be combined with a full expense management service for simpler invoicing, cost control and reporting.
“We have had the privilege of working closely with Icon, offering a diverse selection of serviced accommodation across multiple countries worldwide. Icon’s prompt and efficient responses, coupled with their profound understanding of their clients’ needs, have enabled our collaboration to run seamlessly. Their dedication ensures that our mutual clients receive exceptional care and service throughout their stay.”
Senior Business Developer, serviced accommodation partner
Serviced accommodation
Temporary serviced accommodation is typically used as a short-term solution for assignees and their family for the period immediately between arrival and moving into permanent housing. It often offers a more cost-effective solution than hotels.
We have close working relationships with a diverse network of leading serviced accommodation providers, so we can identify which one is best suited and able to supply the best price for any property.
We offer a vast range of serviced accommodation options to suit all short-term living requirements. We’ll advise you on the most suitable option for your assignees based on factors like the distance from their place of work and policy allowances. The aim is to provide a flexible, temporary solution that meets assignee needs and fits within the requirements of your policy.
Additionally, all of our partners are regularly reviewed and assessed for quality and compliance by our in-house quality assurance team to ensure they are aligned with our service values and standards.
All serviced accommodation services can be combined with a full expense management service, giving simpler invoicing, enhanced cost control and clear reporting.
WHAT YOU CAN EXPECT
1. Dedicated, attentive and scalable support
We’ve designed our Icon Stay services to work in perfect harmony with any of our Icon Relo, Icon Move, Icon DSP or Icon Plus services, allowing for every aspect to be managed centrally from a single point of accountability. You’ll be appointed a EuRA MIM, ARLA Propertymark or Worldwide ERC GMS qualified account manager and operational property support.
2. Ultimate value
Thanks to the expertise of our property support team, and our independence from the market, we can freely work with any serviced accommodation provider — locally, nationally or internationally — as well as exploring hotels, short-term rentals and corporate housing to identify the best housing options for you.
3. Solutions for all scenarios
Our approach is to put great emphasis on finding the right fit for your assignee, within your policy expectations. We pride ourselves on listening attentively and getting the best outcome so everyone is happy.
4. Highest quality
All of our independently vetted and globally accredited partner network providers are also reviewed and managed in-house by our quality assurance team against our stringent compliance standards. And thanks to our exceptionally close relationships, we are proud to work with some of the very best partners in the industry – so much so that we’ve won numerous awards for our property services.
5. Status clarity
We provide tech tools including our client portal and assignee app, that have been designed to vastly enhance service and cost efficiencies, for a more streamlined and cost controlled relocation service.
6. Comprehensive, internationally-certified compliance
We hold accreditations in all key areas — quality management ISO 9001, EcoVadis, EuRA EGQS and Cyber Essentials — to underpin thorough due diligence and duty of care.