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Icon and You

Icon Relocation has a reputation for managing one type of relocation perfectly. Yours.

Ensuring that we deliver year on year for our clients is not just good business sense, it’s part of our company culture. Each year an independent company completes a survey with all our major clients to understand their views on our service, our product range as well as requesting them to offer us an overall score on how they rate us and whether they would recommend us to other companies.

With this being addressed by a separate company to ourselves, a true image of the quality of our service becomes clear. So, how are we doing? Pretty good, but we can improve still further and confident that next year’s results will be even stronger.

Global Network- Synergy & TIRA

We can fully support you anywhere in the world inbound or outbound. Bringing together the best independently owned relocation companies into a single global supplier network. No one understands relocation companies around the world better than us and sharing this is a passion.

What our clients think

Overall client rating

Question asked was how would you rate our service based on 1-10. 100% rated our service as 8, 9 & 10.

Average from 40 clients

Would our clients recommend us?

Clients were asked how likely would they recommend us to any other client company. 100% rated this question as 8.9 or 10.

Average from 40 clients

Overall assignee rating

Question was asked how would you rate our service based on 1-5. 94% rated our service as outstanding or excellent.

Average based on 2017 results

Overall estate agent rating

Recent survey was completed on whether agents in and around Hertfordshire would recommend working with us based on 1-10. 100% rate us as 9 or 10 (excellent or outstanding).

Survey carried out in spring 2017

What the industry thinks

Reputations take a long time to build and our impression on the relocation industry reflects our continued growth and success. The world’s largest and certainly one of the most important awards are the EMMA’s (Expatriate Management and Mobility Awards) with all judging completed by leading employers and our peers from around Europe and beyond.

To be nominated in the top 10 relocation companies in EMEA (Europe, Middle East, & Africa) is an honour, but as a triple award winner of the EMMA’s along side ARP & NEI Global Awards as well as Highly Commended and Runner Up for all of the top industry awards, allows us to be extremely grateful for the industries feedback.

  • 2018 - ARP Awards - WINNER
  • 2017 - BP Global Vendor Awards - WINNER
  • 2017 – ARP Awards – WINNER
  • 2017 – Re:Locate Awards – HIGHLY COMMENDED
  • 2017 - EMMA’s - HIGHLY COMMENDED
  • 2017 - NEI Global Relocation Outstanding Service - WINNER
  • 2016 - EMMA’s - WINNER
  • 2016 – NEI Global Relocation GPA ‘Own It’ – WINNER
  • 2016 – BP Core Award for ‘Safety’ & ‘One Team’ - NOMINEE
  • 2016 – IMC World – WINNER
  • 2016 – Corporate INTL Global Awards - WINNER
  • 2015 - EMMA’s - WINNER
  • 2015 – NEI Global Relocation – GPA CERTIFICATION
  • 2015 – ARP Awards – NOMINEE
  • 2014 - EMMA’s - WINNER
  • 2014 – ARP Awards - NOMINEE
  • 2014 – Corporate INTL Global Awards – WINNER
  • 2013 – ARP Awards - COMMENDED

Our logo 'explained'

In our experience, almost all company logo’s have a story to tell and pleased to say, ours is no exception.

The logo in question is a pin design that many may feel has a common feel to it those that we may see on major search engines or any mapping systems. This type of pin has a familiar feel as is a design we have all come to know well. So, that’s it then…, it is there to feel you know it already & nothing else to add.

Well no, there is a lot more to this that that. Yes, the design has a familiar feel to several on line platforms to help echo the clear fact that we are leaders in technology in the relocation industry but there are in fact two other designs messages hidden, or hopefully, not very well hidden at all.

Firstly, is that the circle and column within the pin underlines the letter “i” from our name ICON Relocation but the other is a little less obvious.

The circle is also there to represent a person’s head and column as their body. It’s located in the pin to underline how we can help relocation our clients anywhere in the world. So, if you see the pin design, the first letter of our name or a person in the design, or even all three then it all helps to underline our commitment to our company slogan of “People, not Packages”.

It really is all about you.