Andrew Wiffen
Sales & Account Director
+44 (0)1892 600500
Strong client relationships built on trust have been a key focus during my more than 20 year customer service and sales career in the global mobility industry. I always ensure that I’m reliable and responsive, listen attentively, and ask relevant questions so that I can understand each client’s needs and objectives better.
I pride myself on ensuring regular check-ins with current clients, keeping fully apprised of the latest valuable relocation insights and advice, as well as trends and changes relevant to a client’s industry or organisation.
I’m passionate about helping our clients deliver on their global mobility programme goals while providing excellent service and quality results. Icon’s ethos of promoting creative and innovative service provision to generate the best value supports this. We seek to always provide clients with clear, actionable insights based on our rich service data so that they can make informed decisions about their global mobility objectives and desired outcomes.
I also really enjoy working with our specialist operational colleagues and partners, learning new things, and harnessing their expertise to provide extra value in our account management — proactively offering solutions or suggesting ways to improve aspects of a service experience.