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How the digital revolution will affect the future workforce

16 May 2018

As social media technology continues to develop rapidly, how can businesses respond to ensure younger employees feel engaged while on overseas assignments?

Employees’ use of social media and smart phone technology is shaping their expectations of how workplace communication should operate. At the same time, technology is changing the way organisations identify mobile talent and engage with employees from recruitment to redeployment.

Millennials and Generation X use of technology in the workplace

Experts in global mobility have identified a growing willingness to feedback and share information about overseas assignments amongst younger employees. In return, they expect organisations to be open and to respond in a two-way conversation.

Danny Taggart, a Director in Deloitte’s Global Workforce team, who advises clients on technology approach and mobility analytics, argues that digital technologies offer a massive opportunity for the global mobility function and mobile employees alike.

“The diversity of talent in the workforce is changing, along with employee perspectives” he says. “Think of the ‘traditional expat’ posted overseas 20 years ago, and compare with the expectations and needs of millennials today. Technology is the enabler to meet the rapidly shifting demands of the modern workforce.”

Employees’ use of social media and smartphone technology is shaping their expectations of workplace communications.

“Employee openness can often be down to generational influence,” says Danny. “Millennials are very conversant with mobile and digital tools, comfortable providing feedback in real-time and expect responses in a similar time frame. Their use of technology in their personal lives drives expectation of corporate service. This personal use, from banking and retail to service reviews, and from social media to sharing data, is defining what they expect from the organization they work for.”


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